domingo, março 10, 2024

Acerca do velho "Too big to care"

Quinta-feira passada ao principio da tarde, no final de uma reunião, recordava Tom Peters com o seu "Too big to care":

Sexta-feira ao final da tarde li "Regressing to the mean all by yourself" de Seth Godin:

""The mean" is the average. Another word for "mediocre."
When an organization gets big enough, by definition, it's the average.
When you have enough customers, they represent the population as a whole.
If you find yourself seeking to serve the largest possible number of people, you've signed up to be average. Without a doubt, you're raising the bar compared to the ones who came before, but scale has its costs.
If you ship enough products to enough people, average is inevitable."

Sem comentários: