"Whenpeople[companies] getrich[big], they shed their skin-in-the game driven experiential mechanism. They lose control of their [customers] preferences, substituting constructed preferences totheir own[theirs obtained from direct interaction], complicating their lives unnecessarily, triggering their own misery."
Recordar "Too Big To Care"
Palimpsesto sobre trecho retirado de "Only The Rich Are Poisoned: The Preference of Others"
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