quinta-feira, junho 23, 2022

"you must organize around projects"

"a different way of thinking about knowledge work: you must organize around projects, not jobs.

...

Knowledge workers don’t manufacture products or perform basic services. But they do produce something, and it is perfectly reasonable to characterize their work as the production of decisions: decisions about what to sell, at what price, to whom, with what advertising strategy, through what logistics system, in what location, and with what staffing levels.

At desks and in meeting rooms, every day of their working lives, knowledge workers hammer away in decision factories. Their raw materials are data, either from their own information systems or from outside providers. They produce lots of memos and presentations full of analyses and recommendations. They engage in production processes—called meetings—that convert this work to finished goods in the form of decisions. Or they generate rework: another meeting to reach the decision that wasn’t made in the first meeting. And they participate in postproduction services: following up on decisions"

...

Knowledge work actually comes primarily in the form of projects, not routine daily tasks. Knowledge workers, therefore, experience big swings between peaks and valleys of decision-making intensity”

Fez-me recuar a:

"A ideia de fazer de cada ano um espécie de projecto, algo único e irrepetível, em vez de uma continuação da rotina de sempre, é capaz de ser útil para mudar mentalidades em muitas empresas."

Trechos retirados de "A New Way to Think" de Roger Martin.

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