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Pois bem, neste documento "40 FOR THE NEXT 40 - A sampling of the drivers of change that will shape our world between now and 2050)" assinado pelos Toffler.
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"MASS PRODUCTION WILL INCREASINGLY BE REPLACED WITH ON-DEMAND, CUSTOM MANUFACTURING OF COMPLEX PRODUCTS AND SERVICES
- Small, agile companies will continue to bring personal attention to customers, allowing them to compete effectively with large manufacturers.
- Compact fabricators and raw material supplies will replace stockpiling repair parts for maintenance."
"CONSUMERS WILL DRIVE CHOICE
- Communication technologies and social networks will become increasingly influential, deciding factors in product and service offerings.
- Consumers or customers will be the most important source of innovation within organizations. The main driving force for “prosumption” – the unpaid output that we all produce every day – will be the technology-enhanced interaction between employees, suppliers, partners and customers."
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