"Providers resisted the notion that successful continuous-improvement strategies in other hospital units would work in theirs, so we quickly realized that name-dropping Toyota and the Cleveland Clinic would only compound resistance to change.Actualmente a implementar um sistema de gestão ambiental numa metalomecânica, optámos por concentrar o esforço inicial de implementação no desenvolvimento de alguns projectos:
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To alter this mindset, we focused on isolating and solving a problem in their unit. Showing the problem exists in a team’s day-to-day setting fuels conversations that lead to change and makes them less likely to jettison the initiative amid a leadership change. In this case, the renal transplant team was able to reduce readmissions by 9% over nine months in 2017 and continued to improve even after the clinic’s medical director departed. This success inspired other teams at the medical center to study and change their own processes."
- Melhorar o tratamento dos resíduos
- Prevenir, responder e simular resposta a fugas e derrames
- Regularizar a captação de água
- Regularizar as emissões
- Controlar o ruído
Um pouco na linha da sugestão da ISO 14005:2019.
Trecho inicial retirado de "Creating a Culture of Continuous Improvement"
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