"Brands have been around for a long time. People often used symbols that stood for their products or their lineage, which may have had a relationship to the creation and purveyance of certain products. But modern branding really came into its own in the twentieth century. The ability to economically put a message in front of a consumer; the emergence of products that you could buy, rather than make yourself; and the pursuit of profits based on the economies of scale provided by manufacturing.., and communication began to suggest that creating a reason why someone should buy your product (as opposed to a competitor's) were good things. As Crawford describes it:E o que é que vai mudar com Mongo?
"Consumption, no less than production, needed to be brought under scientific management—the management of desire. Thus, there came to be marketers who called themselves "consumption engineers" in the early decades of the twentieth century."
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This represents a fundamental shift away from the maker/designer model in which the duality of design was mediated through individual decisions based on how the needs of the two sides (process/final artifact) should best be served. Now business was in the driver's seat and could use a more scientific approach to streamlining production and driving demand, with brand being the emerging point of focus for the consumer. In this situation, design's biggest effect would be felt in how the brand was brought to life and used; the decisions about product were no longer open and flexible, and consumers’ attention was often diverted away from the pragmatic tangible value, of the product-in favor of the intangible and aspirational value of the brand."
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E quando o produtor e consumidor se puderem reunir numa mesma pessoa?
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E quando o consumidor puder dialogar directamente com o produtor?
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Uma disrupção brutal do modo de vida em que a sociedade ocidental se habituou a viver nos últimos 100 anos.
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Quando os "Giant armadillos" deixarem de cavar túneis, há todo um ecossistema que vai desaparecer... um pouco como em Portugal, com o fim do escavar através das obras públicas.
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Num país socialista como Portugal vai ser interessante observar a cumplicidade e as artimanhas que os governos e os incumbentes vão implementar para atrasar Mongo, para prolongar o modelo do século XX.
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Trechos retirados de "Experience Design: A Framework for Integrating Brand, Experience, and Value"
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