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According to the English Marketing Society, recent research has revealed a powerful backlash among consumers in sophisticated markets against the common approach of consumer marketing. What is emerging is a tribal brand culture, where the brands are selected by consumers based on attitude and in-depth, sometimes expert, knowledge about the authenticity of a product, and where these brands become the ultimate expression of self. The allure of these brands is about discovery – consumers express the sense that they ‘made’ the brand.
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Consumers increasingly regard brands as shared cultural property rather than as privately owned intellectual property. Familiarity breeds ownership: brands ‘belong to us’ and not to the companies that own them.”
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