- Eficácia, eficiência, e produtividade (Agosto de 2011)
- A lição dos nabateus acerca da eficiência e da eficácia (Março de 2015)
- A lição dos nabateus e a crença nos números (Maio de 2015)
É o que vem logo à mente, depois de ler "Investing in slack":
"Systems with slack are more resilient. The few extra minutes of time aren’t wasted, the same way that a bike helmet isn’t wasted if you don’t have a crash today. That buffer will save the day, sooner or later.
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The mistake happens when we over-index on the easily measured short-term wins and forget to account for the costs of system failure.
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Competitive environments push profit seekers to reduce slack and to play a short-term game. If your organization hits the wall, the market will survive, because we have other options. But that doesn’t mean you will survive.
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Slack is actually a bargain."
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