Para reflexão

Na sequência de "you can’t put a number on what it means to create a personal connection to the consumer", encontrei esta outra entrevista "Jet.com's Marc Lore On Coexisting With Amazon And Why One-Hour Delivery Is Overrated".
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Dois pontos:

• primeiro, a apresentação de um novo modelo de negócio, alternativo à Amazon.

"Taking a leaf out of Costco’s book, the company will charge users $50 a year for access, which will lead to about $150 in annual savings for shoppers, says Lore. Jet won’t make money off the transaction of goods, which will be provided by partners and online retailers including TigerDirect.com and Sony Store. Instead, the only revenue will come from membership fees, while all other savings will be transferred to customers on the price of their goods."

• segundo, o ponto a merecer reflexão, o prazo de entrega das compras online.

"There’s certainly an audience of people that are willing to pay for fast delivery. But there’s no way to do it without doing it expensively. It is expensive to get product to somebody in an hour. It just is. Our view is that the market for the people that want to save money and be smart for how they buy a product is a much bigger opportunity. The next $300 billion that comes online isn’t going to be catering to people that more want to feel like smart shoppers."