"Large organizations of all types suffer from an assortment of congenital disabilities that no amount of incremental therapy can cure. First, they are inertial. They are frequently caught out by the future and seldom change in the absence of a crisis.Infelizmente, a maioria das PME não percebe que esta é a sua vantagem e, para nós portugueses, é a Vantagem que nos está no sangue, 500 anos de viagens comerciais sem telemóvel embutiram em nós uma espécie de MacGyver. Sim, o desenrascanço pode ser mortal para uma empresa com 3000 trabalhadores, pode ser destruidor líquido de valor para uma PME sem orientação estratégica, mas pode ser a diferença entre a vida e a morte para uma PME que vê o seu principal cliente desaparecer, por exemplo.
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Second, large organizations are incremental. Despite their resource advantages, incumbents are seldom the authors of game-changing innovation.
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And finally, large organizations are emotionally insipid. [Moi ici: Recordar "Um pau de dois bicos"] Managers know how to command obedience and diligence, but most are clueless when it comes to galvanizing the sort of volunteerism that animates life on the social web. Initiative, imagination, and passion can’t be commanded—they’re gifts.
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Inertial. Incremental. Insipid. As the winds of creative destruction continue to strengthen, these infirmities will become even more debilitating.
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To build organizations that are fit for the future, we have to go deeper, much deeper. When confronted by unprecedented challenges, like an inflection in the pace of change, the most important things to think about are the things we never think about—the taken-for-granted assumptions that are to us as unremarkable as water is to fish. [Moi ici: Só que para um gigante essas "things we never think about" são inconstitucionais, vão contra direitos adquiridos] The performance of any social system (be it a government, a religious denomination or a corporation), is ultimately limited by the paradigmatic beliefs of its members; by the core tenets that have been encapsulated in creeds and reified in structures."
Trechos retirados de "The Core Incompetencies of the Corporation"
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