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O primeiro capítulo, "Introduction to Strategic Work, Language, and Value", é muito bom. Vê-se logo que é escrito por um praticante, só um praticante pode escrever assim:
"strategic work and how it goes well beyond rational decision-making and goal-oriented planning.
...
So strategic work is less computable, more difficult, and more humanely dimensioned than rational decision-making - one of the reasons strategy professors, researchers, and students are so tempted to retreat into abstractions, away from the factual and moral complexities of day-to-day business. They keep the lived world at arm’s length, presuming it is computable and rationally structured according to their theories. The real world that managers inhabit is not a classroom - and therein lies what is so complex and difficult about strategic work. Theory is logical, it powers rational decision-making and while theory is often relevant to evaluating action it is never sufficient to managers’ practical needs. Strategic work, being in the lived world, reaches beyond computation and engages the messy and unavoidably compromising business of living."
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