"Once upon a time, only a couple of decades ago, there really was such a thing as mainstream culture. Its gatekeepers — a handful of TV channels, an incestuous music business, a clutch of radio mavens, a few movie studios, and the jealously guarded print industry — controlled 95% of the media. There was an independent counterculture, sure, but you had to go out of your way for it, and you really had to go out of your way to communicate with others who shared your interests, unless they happened to live nearby.Esta fragmentação, uma descrição de Mongo, tem esta implicação para marketeiros e empresas:
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Nowadays, though, wherever you are, whatever your interests, however baroque and obscure, you can find and join groups and mini-communities of people who share them. Indeed, you can and likely do find yourself part of several or even many distributed communities, one or more for each subject or context that really interests you.
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A society in which people accept that their personal views generally are and will remain minority perspectives, rather than seeking to impose “normal” beliefs and tastes on any who don’t fit in, is enormously healthier, both culturally and politically."
"This is excellent news. Well, maybe not for marketers and advertisers, who no longer have a single barrel full of all the fish to fire their weapons into, but now have to catch us as we all swim through the new online oceans."Cada vez é mais importante perceber quem são os clientes-alvo, qual é a tribo que se pode servir com vantagem, qual é o ecossistema de que se pode fazer parte.
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Cada vez mais as empresas grandes vão ter dificuldades em manter a receita do passado.
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