Gary Hamel no WSJ publicou no seu blog o postal "The Hole in the Soul of Business".
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Destaco os seguintes trechos:
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“Every organization is “values-driven.” The only question is, what values are in the driver’s seat?…
Sadly, though, this kind of dedication to big-hearted goals and high-minded ideals is all too rare in business. Nevertheless, I believe that long-lasting success, both personal and corporate, stems from an allegiance to the sublime and the majestic.
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Viktor Frankl, the Austrian neurologist, held a similar view, which he expressed forcefully in “Man’s Search for Meaning:” “For success, like happiness, cannot be pursued; it must ensue, and it only does so as the unintended consequence of one’s personal dedication to a cause greater than oneself . . ..” (Moi ici: É por isto mesmo que numa empresa não se pode perseguir o objectivo de ter lucro e ser rentável como o ponto de partida. Ter lucro e ser rentável, ser feliz, ter sucesso, ... são resultados, são consequências naturais de opções e acções tomadas a montante)
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Which brings me back to my worry. Given all this, why is the language of business so sterile, so uninspiring and so relentlessly banal? Is it because business is the province of engineers and economists rather than artists and theologians? Is it because the emphasis on rationality and pragmatism squashes idealism? I’m not sure. But I know this—customers, investors, taxpayers and policymakers believe there’s a hole in the soul of business. The only way for managers to change this fact, and regain the moral high ground, is to embrace what Socrates called the good, the just and the beautiful.”
Which brings me back to my worry. Given all this, why is the language of business so sterile, so uninspiring and so relentlessly banal? Is it because business is the province of engineers and economists rather than artists and theologians? Is it because the emphasis on rationality and pragmatism squashes idealism? I’m not sure. But I know this—customers, investors, taxpayers and policymakers believe there’s a hole in the soul of business. The only way for managers to change this fact, and regain the moral high ground, is to embrace what Socrates called the good, the just and the beautiful.”
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Cada vez mais este tema é uma constante... recordo o livro de Daniel Pink "A Whole New Mind"; o livro dos irmãos Heath "Made to Stick", o livro de Roger Martin "Design of Business".
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Subir na escala de valor, apostar na eficácia em detrimento da eficiência, ter relações amorosas com produtos ou clientes ou fornecedores, ter gente capaz de desenvolver projectos Uauuuuuuuu!
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Está tudo relacionado com uma nova etapa da nossa sociedade económica: a era da abundância!
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Na era da abundância não basta produzir. É preciso produzir aquilo que faz seduzir quem compra.
