A grelha de posicionamento

O texto 242 "Understanding the 2 x 2 Positioning Grid" do livro "This Is Strategy" de Seth Godin merece reflexão:

"There are two axes, horizontal and vertical. They represent extremes of something that customers care about. They might be safety versus performance, luxury versus bargain, or sustainable versus convenient. 

The breakthrough is this: Each end of the axis has to be something that a customer might want. Not what you want, what they want.

You can’t identify “overpriced” or “poorly designed” as extremes. That’s not positioning—that’s simply trash talking your competition.

In this sample grid, you can see that any of the four extremes could be seen as reasonable. All four of these cars are the right car for someone, but none is the car for everyone.

Someone who buys a Ferrari or an Android phone or a stinky bleu cheese isn't stupid. They've simply made different choices than someone who buys an electric car, an iPhone, or a cashew-based cheddar.

The magic of positioning is that it respectfully highlights what the choices might be. The extreme ends of each axis might not be something you would want, but it must be something some people would want.

When you honestly and accurately position the competition, they cease to become your competition, because you sell something that they don't sell. Bonus: There is usually space to outdo a competitor at what they have chosen to do. You can say that your scarves are more exclusive, expensive, and luxurious than the ones at Hermès, especially if you can back it up. Moving your competition to the center the catch basin of mediocrity—is a powerful strategy. Most of the time, though, we're looking for two axes that no one has thought to highlight before. When we find the right combination, we see that one of the four squares in the 2 x 2 grid is wide open, and we can claim it.

In two famous examples, Volvo discovered that the safety/reliability quadrant was empty and filled it. And 7UP distinguished itself from Coke simply by being uncolored. 7UP is not Coke, and proud of it.

Build something that fills a square, and it becomes yours to defend.

A small college without a football team but with plenty of interaction with professors doesn't compete with Florida State or Notre Dame. Instead, it has the chance to be the best option for people who seek that option." 

Vamos aplicar isto a alguns exemplos para PMEs