Um extenso artigo, "How to Thwart Strategy Masquerades" a merecer uma leitura. Sublinho alguns trechos:
"Strategy always involves giving up something to get something else better. If we decide to offer only a single class of service, the consequence is that first class passengers will fly elsewhere. If we choose to offer only index funds, the consequence is that investors desirous of managed funds will invest elsewhere. If the opposite of your choice is stupid on its face, it causes no consequences and it is likely to be planning. Planning involves being non-stupid. Strategy involves consequences.
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Strategy is centrally about compelling the thing you don't control - your customers - to take actions you wish they would take. No matter what you do, you will never be in control of your customers. If you start assuming that just because you want them to buy a certain volume of your offering, they will comply, then you are planning - and you will be sorely disappointed. Control is a planning illusion.
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Strategy creates a future that does not now exist. That can't be accomplished by using inductive or deductive logic to extrapolate the past into the future. If your discussion focuses on 'what the data tell us we should do that is a planning discussion, not a strategy discussion. Planning doesn't create. Planning organizes."
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