To participate and influence the formation of sense making and meaning

Mais um texto muito bom de Esko Kilpi:

"Management thinking is moving towards an understanding of human action as a process of sense making. What an organization becomes emerges from the sense-making relationships of its members, rather than being determined by the choices of few powerful individuals.
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Many local interactions generate emergent outcomes that cannot be traced back to any specific management actions. Looking towards the future, we create what happens next, without knowing what will happen next.
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The key management capability is not being in control but to participate and influence the formation of sense making and meaning. It is about creating a context that enables connectedness, interaction and trust between people.
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Most people believe that the role of leaders is to choose strategic directions and then persuade others to follow them. A modern view of strategy is about exploration and experiments, a search process of trial and error. The openness to the possible through the search process leads to managers having to live with the paradox of being in control and not in control simultaneously.
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The fundamental dynamic of evolution is not competitive selection, but interactive cooperation. Management is then about self-influencing cooperation."

Trechos retirados de "The future of management"