Por isso é que políticos viciados em "picking winners" gostam deste "distortions occur" e preferem que sejam candidaturas avaliadas por eles a definir quem deve ter lugar no mercado em vez dos clientes.
"Simply, the minute one is judged by others rather than by reality, the mechanism becomes warped as follows. Firms that haven’t gotten bankrupt yet have something called personnel departments, with people trained into a discipline of dealing with other peoples. So there are metrics used and “evaluation forms” to fill.
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The minute one has evaluation forms distortions occur.
...
the mere fact than an evaluation causes you to be judged, not by the end results, but by some intermediary metric that invites you to look sophisticated, bring that distortion."
Trechos retirados de "Surgeons Should Not Look Like Surgeons"
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