Acerca da Gamification

"The distinction between emotional engagement and transactional engagement is visible far beyond employee/organizational relationships. Every interaction is a balance, with some weighing more on the emotional side and others being more transactional. If you are trying to lose a few pounds and are going to the gym to work out, think about how you engage in that activity. Some of the engagement may be transactional - you need to spend twenty minutes on the treadmill. But when you step on the scale and see that you’ve lost five pounds, there is an emotional engagement. You can see progress toward your goal, and you know you need to focus on the goal, not on the treadmill. Clearly, theseengagement dimensions are not mutually exclusive but rather combinatorial. The problem is that organizations often rely primarily on transactional engagement strategies in their interactions. We need to shift our focus to emotional engagement if we want to truly motivate people.
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Often, we fail to achieve our goals not because the goal is uninspiring but because the path to achieving the goal is too hard, takes too long, or we don’t know where to start. The goal is not the problem; it is the path to achieving the goal that is the problem. Outlining that path is one way that gamification can help. By breaking a goal into a series of manageable steps and encouraging people along the way, gamified solutions can help them achieve their goals.
One of the key problems in many gamified solutions is that they are focused on getting players to achieve the organization’s goals rather than players’ goals. Gamified solutions must put players’ motivations and goals first and make them the primary design objective.
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The organization’s goals are a by-product. [Moi ici: São sempre!!!] If the player ’s goals are aligned with the organization’s goals, then the organizational goals will be achieved as a consequence of the player achieving her goals."

Trechos retirados de "Gamification"