terça-feira, março 03, 2015

Tecto de vidro? Uma hipótese de explicação (parte XII)

Parte I , parte II parte IIIparte IVparte Vparte VIparte VIIparte VIIIparte IXparte X e parte XI.
"Sometimes you need to fire your customer. It's not easy because it means loss of income, implication of someone's failure (your or theirs), or can even result in making a business enemy.
...
In fact, the customer is not "always right," particularly when a basic incongruity crops up in corporate culture between your client and your company. That is the time to gently disengage."

Trecho retirado de "Firing the Entrepreneurial Client"



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