segunda-feira, janeiro 20, 2014

O que procuram e valorizam?

Daqui:
"In software development and product management, a user story is one or more sentences in the everyday or business language of the end user or user of a system that captures what a user does or needs to do as part of his or her job function.
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User stories are written by or for the business user as that user's primary way to influence the functionality of the system being developed.
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"As a , I want so that "
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"In order to as a , I want ""
Considerar "The new user story backlog is a map".
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Daqui:
"It Starts With A Job To Be Done.
Your customer has a job to do. And I don’t mean the 8-5 job they work at every day to pay the bills. The job I’m referring to is the specific task, goal or need your customer is trying to fulfill with your product. Your job is to help them get that job done better, faster, cheaper and/or in a more pleasant manner. It doesn’t matter if you’re a waitress in a restaurant or a research engineer for a manufacturing company, you need to help your customer get the job done.
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Think of a job to be done as your fundamental need that is independent of how you get the job done. Over time, these needs rarely and sometimes never change. Even though how you get the job done can change frequently.
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Outcomes Are the Metrics Behind the Job to Be Done.
Use Outcomes to Understand Your Customers Specific Problems

Daqui:
"Communicate function, appeal to emotion
The goal of product positioning is to present a product or service to the customer in a way that effectively communicates its value. When looking at product positioning through a jobs-to-be-done lens, we see that the best way to communicate value to customers is to explain (1) how the product helps them execute the functional job better than competing solutions, and (2) how it satisfies the emotional jobs that are associated with getting the functional job done.
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To position a product effectively, we must know how the product helps customers get the job done better and what emotional goals the customer will achieve by doing so."
Aqui, "People don’t buy products, they buy better versions of themselves"
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Aqui, "Collecting and analyzing jobs-to-be-done"
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Aqui, "The new user story backlog is a map"
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Aqui, "Pricing Thoughts - Going beyond Features and Benefits"

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