quinta-feira, outubro 13, 2011

Lean retailing

No livro de Suzanne Berger encontrei a referência um livro escrito em 1999 "A Stitch in Time".
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Ontem li alguns capítulos e fiquei a matutar como tudo se encaixa para explicar o regresso dos clientes que testaram a Ásia e agora voltam a comprar à indústria portuguesa:
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"Merchandising is fundamental to retailing. Though perhaps less obvious, logistics is just as essential an ingredient for success. If you can't get the merchandise on the shelves, you can't sell it. And if you don't have the right merchandise on the shelves, you'll lose that sale to a competitor that does. What goes on behind the scenes is of great importance: efficient warehousing, transportation, and delivery systems are among the elements of successful merchandising.
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Lean retailers transform the basis of competition for all suppliers by radically reducing the amount of time manufacturers have to respond to orders. That means suppliers must be able to provide frequent deliveries, in smaller quantities, of more diverse products. Moreover, they must do so with a far greater level of accuracy in fulfilling orders and meeting delivery standards than in the past. In short, the retail revolution alters the basic rules of both domestic and global competition for the apparel and textile industries
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With the advent of lean retailing, replenishing products within a selling season is the most fundamental challenge for apparel manufacturers.
Instead of specifying that manufacturers respond to a single, fixed order placed far in advance of required delivery time, lean retailers may now require that a replenishment order be filled in as little as three days.
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For all retail categories, the percentage of total dollar volumes shipped on a daily or weekly basis quadrupled—from 8.7 percent in 1988 to 33.9 percent in 1992. At the same time, the percentage of nonreplenished goods plummeted, from 61.7 percent in 1988 down to 22.5 percent in 1992."
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Continua.

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