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Atentemos num exemplo do dia: "A vertigem" do já tradicional Daniel Amaral.
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Daniel Amaral concentra-se na solução... sem nunca se interrogar sobre os mecanismos que nos trouxeram a esta situação.
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Concentra-se na solução sem nada nos dizer sobre o problema.
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"Churchman described wicked problem as “a class of social system problems which are ill-formulated, where the information is confusing, where there are many clients, and decision makers with conflicting values, and where the ramifications in the whole system are thoroughly confusing”. In other words, wicked problems are ill-defined and unique in their causes, character, and solution.
With hard problems, your job is to look at the situation, identify a set of definite conditions, and calculate a solution. With wicked problems, the solution can no longer be the only or even the primary focus. Instead, dealing with wicked problems demands that attention be paid to understanding the nature of the problem itself. Problem understanding is central; the solution, secondary."
With hard problems, your job is to look at the situation, identify a set of definite conditions, and calculate a solution. With wicked problems, the solution can no longer be the only or even the primary focus. Instead, dealing with wicked problems demands that attention be paid to understanding the nature of the problem itself. Problem understanding is central; the solution, secondary."
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Trecho retirado daqui.
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