"The first step is to recognize thar every system was built for a purpose, we did not create our organizations just for the sake of their existence. Thus, every action taken by any organ - any part of the organization - should be judged by its impact on the overall purpose. This immediately implies that, before we can deal with the improvement of any section of a system, we must first define the system's global goal; and the measurements that will enable us to judge the impact of any subsystem and any local decision, on this global goal."
In "What is this thing called the theory of constraints and how should it be implemented? de Eliyahu Goldratt
Definir um propósito para a organização!
Depois, subjugar tudo e todos ao cumprimento desse propósito!
Qualquer compromisso afasta-nos da razão de ser da organização.
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