"New technologies do not simply displace old ones. Some old technologies, like sailing boats and paper books, have an enduring appeal; some, like watches, can redefine their value; and some, like condoms, can get a new lease of life for unexpected reasons. In addition, people do not just buy something because it provides the most efficient solution to a problem. They buy it because it provides aesthetic satisfaction - a beautiful book, for example, or a perfectly made shirt - or because it makes them feel good about themselves. This suggests a paradox: the more that disruptive innovations like the internet boost the overall productivity of the economy, the more room there will be for old-fashioned industries that focus on quality rather than quantity and heritage rather than novelty. Sometimes the best way forward is backwards."Leio isto e volto ao exemplo da artesã que tentava vender colchas de linho numa feira tradicional em Bragança e que registei em "Uma perspectiva interessante":
"Para algumas empresas, que produzem produtos tradicionais, que podem produzir produtos para nichos com alguma vantagem, não faz sentido mudar o produto para o ajustar ao mercado.Recordar também o exemplo das tábuas de Jamie Oliver.
Talvez faça sentido:
- transformar os potenciais clientes em clientes, mudando-os a eles, através de uma conversação, através de uma relação; ou
- mudar de mercado, mudar de prateleiras..."
Aquele trecho lá de cima, foi retirado de "Second wind" onde ainda se pode ler:
"How do businesses go about reviving old technologies in the face of so much innovation? Mr Raffaelli argues that the key to success lies in redefining the product’s value and meaning. Swiss watchmakers redefined their products as status goods rather than a means of telling the time. That they are so much harder to make than digital watches added immeasurably to their desirability. Independent booksellers are redefining themselves as communities where people who care about books meet and socialise. Trams are re-emerging as a green solution to both pollution and urban sprawl: a striking number of the cities that are adopting them are formless sunbelt cities.
This redefinition demands a careful balance between tradition and change. Revival businesses often need to cultivate a close relationship with their craftsmen and customers, who may see themselves as guardians of a great tradition rather than mere employees or consumers."