"When a government is well-run, it is in the outcomes. So, in the business of improving case of schools, its education ministry will be devoted to turning out pupils who are literate, numerate and well-rounded - the three things parents consistently say they want in surveys, focus groups and, if they're paying to send their children to private schools, with their wallets. When a government is poorly run, it tends to focus on improving performance indicators. In education the relevant department becomes devoted to producing ever better grades each year. This is what both employers and parents fear when they talk about "grade inflation"."
Trecho retirado de "In education, some targets are better than others"
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