"Advertise the good behaviors, not the bad ones"

Ao ler.

"Small and seemingly trivial changes in the immediate environment or in the way we behave can have a big influence on what people do or how they behave."

Dei uma interpretação diferente daquela que a maioria das pessoas tem. Quem lê esta frase, olha para o futuro e pensa que a melhoria da situação actual pode depender de pequenas mudanças. Pensei, pequenas mudanças no passado podem ter criado a situação dolorosa actual.

Uma exemplo interessante sobre essas pequenas acções:

"Leaders can use this fact to influence their employees. How? By “advertising” the behaviors they want to encourage in their organization. For example, advertise that the majority of your employees are team players rather than complain about those that do not collaborate as much as you want. Similarly, advertise that the majority of your people come to work on time rather than complain about those that arrive to work late. Simply “advertising” the right behavior will encourage everybody to conform to that.

It sounds simple, but the truth of the matter is that we do the exact opposite in organizations: We complain about the lack of cooperation, or people arriving late to work, or not experimenting enough. By doing this, we are advertising the “bad” behaviors and in the process encouraging even good employees to conform to them.

...

Advertise the good behaviors, not the bad ones."

Trechos retirados de “Organizing for the New Normal” de Constantinos Markides.