‘I can’t be real with this person.’

"“Everyone is so intent on expressing their own opinion, or they’re so distracted by technology or by their own thoughts, that it’s making us isolated, misinformed and intolerant. I wanted to raise awareness of the value and great joy of listening.”
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everyone had a great story to tell if you could be bothered to talk to them properly and listen to what they had to say.
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“Anyone who has shared something personal and received a thoughtless or uncomprehending response knows how it makes your soul want to crawl back into its hiding place,” she writes. “Whether someone is confessing a misdeed, proposing an idea, sharing a dream, revealing an anxiety or recalling a significant event – that person is giving up a piece of him or herself. And if you don’t handle it with care, the person will start to edit future conversations with you, knowing: ‘I can’t be real with this person.’”"

Trechos retirados de "How to be a good listener: my mission to learn the most important skill of all"