Perguntas difíceis

"Often, executives avoid questions they are not sure how to answer. Or leaders and employees may feel that it’s just not the right time to be asking them, perhaps rationalizing that the CEO has been at the helm of the company for a year or more and a strategy is already in place. They might feel that the time for asking these questions has already passed, and they don’t want to come across as launching criticism. Some executives may in fact value the lack of strategic clarity because it allows them to pursue their own priorities. As for CEOs themselves, they often do ask these questions when they start in their roles, but they often feel constrained by the boundaries handed to them — either an incoherent portfolio, or strong short-term pressure to meet targets that diverts their attention.
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We have a collective responsibility to answer these fundamental questions — even if the answers aren’t easy or immediately practical. We have to create the room for this debate, and we owe our shareholders, customers, and employees clear answers about why we exist and what we do every day to fulfill that purpose. Building mechanisms to encourage debate is the best way to bring these fundamental questions out of the shadows and put them at center stage where they belong."

Ainda há dias li em "Your Need For Certainty Kills Innovation":

"Innovation is as much about attitude and perspective as it is about process. It’s an uncertain path that tests women and men’s mental and emotional fortitude; it’s not for everybody."

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