Depois, encontro estes números e fico a pensar:
"So much depends upon managers. For example, a Gallup study found that at least 70% of the variance in employee engagement scores is driven by who the boss is. This is disconcerting because the same research found that about 70% of people in management roles are not well equipped for the job. This state of affairs is hurting not just employee engagement and quality of life, but also corporate performance.
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Most companies understand the importance of having highly effective managers, but few invest heavily in training to help them get there."
Trecho retirado de "What Great Managers Do Daily"
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