"Before you can change to value pricing, however, you must first understand the relationship between value and what you are selling,[Moi ici: O que vendemos é um recurso, um instrumento, uma ponte para chegar ao resultado pretendido]Trechos retirados de "Price Services More Effectively with Value Pricing"
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remember that in any interaction or relationship with a client, there has also got to be a profit for the client. The total value you create then is your value and the client’s value together.
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often the client doesn’t know fully what they value - what they want, in other words. Your role is to help them see what else they need, beyond their compliance requirements. You are opening the client’s mind, finding the things they care about, looking for triggers. This way you can increase the value you offer, and the price then just follows the value.
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“Value changes, and it changes based on time, place, location and what outcome customers are seeking.” [Moi ici: Daí a importância das tribos e de fazer crescer o cliente, educar o cliente, integrá-lo numa constelação de relações, sinais, significados] In other words, value is related to the context of the situation at hand, and therefore, a focus on value provides the opportunity to drive pricing higher.
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value pricing requires pricing the customer, and not just the service or product. With that in mind, you are intentionally slowing down the sales process to explore the customer’s wants, desires and outcomes (rather than just their needs) in order to sell an expectation of future results.
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value pricing is not about efforts, hours and activities, but is about customizing an outcome for your client [Moi ici: Precioso!] while sharing risk to identify and agree on the real value for your services."
quarta-feira, julho 20, 2016
"value pricing ... is about customizing an outcome for your client"
Marcadores:
interacção,
operand,
operant,
pricing,
sdl,
tribos,
value-based pricing
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