quarta-feira, julho 15, 2015

Bom material para reflexão

Um artigo muito, muito bom "The Sharing Economy Isn’t About Sharing at All", que deixa pistas para reflexão:
"the sharing economy isn’t really a “sharing” economy at all; it’s an access economy.
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Sharing is a form of social exchange that takes place among people known to each other, without any profit.
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When “sharing” is market-mediated — when a company is an intermediary between consumers who don’t know each other — it is no longer sharing at all. Rather, consumers are paying to access someone else’s goods or services for a particular period of time. It is an economic exchange, and consumers are after utilitarian, rather than social, value.
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[in an] access economy rather than a sharing economy – has important implications for how companies in this space compete. It implies that consumers are more interested in lower costs and convenience than they are in fostering social  relationships with the company or other consumers. Companies that understand this will have a competitive advantage.
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1 ... consumers simply want to make savvy purchases, and access economy companies allow them to achieve this, by offering more convenience at a lower price. Companies that emphasize convenience and price over the ability to foster connections will have a competitive advantage.
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2 Consumers think about access differently than they think about ownership. And most of our best practices in marketing are built upon an ownership model. For example, being a part of a brand community is important to consumers for many products and services that they own, as they represent who they are, and consumers appreciate being able to share identity building practices with  likeminded others. When consumers are able to access a wide variety of brands at any given moment, like driving a BMW one day and a Toyota Prius the next day, they don’t necessarily feel that one brand is more “them” than another, and they do not connect to the brands in the same closely-binding, identity building fashion. They would rather sample a variety of identities which they can discard when they want. Thus, trying to foster a community of consumers around an access economy brand is rarely successful"

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