"Our research further indicates that more than 80 percent of all productivity variation occurs within a given sector for a given country and that there’s a “long tail” of persistently badly managed firms in all countries and across all sectors. [Moi ici: Por que não as deixam morrer de morte natural?] These findings suggest a significant potential for management-led productivity improvements in every country on Earth.
Interestingly, there’s an almost complete lack of self-awareness among managers about the productivity or management effectiveness of their own companies: we found virtually no correlation between their independent rankings of the management practices of their companies and our own assessment, conducted as a double-blind study."
Trechos retirados de "Why management matters for productivity"