"Who is my growth customer?.Trechos retirados de "Do People Really Want Smarter Toothbrushes?"
As basic as it sounds, the first step in understanding customer needs is identifying your real customer. Although attracting early adopters is essential for early success and encouraging virality, growth customers - the people who are likely to buy the next generation of products - are crucial for building a sustainable business.
What problem am I actually solving?.
With the growth customer identified, the next step is to develop a strong understanding of the problem to solve, especially through exploratory research with potential users. Traditionally, designers have promoted ethnographic approaches with extreme users, while Lean Startup practitioners advocate for just “getting out of the building.” In either case, the general logic is the same: go talk to some real people. Understanding which problem is especially important in IoT: as advances are made in computing power, battery life, and network infrastructure over time, the problem a company is focused on solving provides a North Star for evolving the product roadmap and the overarching business, too.
How is this better than analog?.
Through sensors and the cloud, connected devices allow companies to build experiences that have a richer interaction and more meaningful connection with the customer, his or her devices, and the environment around them. But that direct relationship requires the voluntary exchange of personal data and some loss of anonymity – and the benefit of that exchange in value must be clear to users."
domingo, março 23, 2014
A propósito do "é meter código nisso"
A propósito da série e do desafio de "meter código nisso"