terça-feira, junho 07, 2011

Evitar o crescer por crescer

Mais um percurso de jogging, mais um capítulo de "The Knack - How Street-Smart Entrepreneurs Learn to Handle Whatever Comes Up" de Norm Brodsky e Bo Burlingham, desta vez o 11º com o título "The Decision to Grow":
.
"My point is that growth is a matter of choice. You don't have to grow at all if you don't want to. (Moi ici: Crescer por crescer pode ser o pior que acontece a uma empresa) You certainly don't have to strive to get as big as possible as fast as possible. If that's what you want, more power to you, but there's no rule of business that says you must. I can think of many situations in which smaller companies actually have a distinct advantage over larger ones. In fact, I've often found that it's easier to compete against a big company than against a well-run small company.
...
We beat the giants on service. We beat them on flexibility. We beat them on location and price. I can count on the fingers of one hand the number of customers (other than national accounts) that we've ever lost to the giants ...
I don't mean any disrespect toward our large competitors.
...
can't offer what we have: a highly focused, tightly knit, family-oriented small business with owners who are on the scene and actively involved. We play that advantage for all it's worth. All prospective customers visit our main warehouse and meet with me personally. I tell them, "Anytime you have a problem, you can just call me."
...
The message is one of accessibility and personal service, and we constantly look for ways to reinforce it."(Moi ici: Uma outra forma de dizer, batota!!)
...
So our size has been an advantage, especially in going after the small to medium accounts, which are the bread and butter of our industry. Our primary competition for them used to come not from the giants but from the other regional specialists, whose owners ran their businesses much as I ran mine. And that entrepreneurial edge is precisely what two of them lost when they were acquired by large companies."
.
Pessoalmente valorizo esta postura, crescer devagar. Associar qualidade de vida dos empresários, a correr detrás para a frente, a crescimento sustentado. Sobretudo, evitar o crescer por crescer.

Sem comentários: