domingo, outubro 24, 2010

Switch - acerca da mudança (parte VII)

No livro Switch, descobri a história da America Latina Logistica, inicialmente Rede do Sul ou algo assim parecido.
"In 1 995, Brazilian president Fernando Henrique Cardoso decided to privatize Brazil's railroads.
A private firm, GP Investimentos Limited, decided to bid for the branch known as the "southern line," which ran through Brazil's three southernmost states. GP was high bidder in the auction in December 1 996. After an interim period of management, the firm put one of its own executives, Alexandre Behring, in charge of the company, which was later renamed America Latina Logistica (ALL). When Behring took charge, he was in his early 30s-just four years out of business school.
Behring didn't have much to work with. ALL had only 30 million Brazilian reals in cash on its balance sheet. At one of Behring's first meetings, a mid-level manager beseeched him for 5 million reals to repair a single bridge. Though sympathetic, Behring knew that fixing everything that was broken would require hundreds of millions of reals. The needs were profound, but he faced an unyielding constraint: ALLS depleted bank account.
The railroad purchased by GP was in chaos, and when Behring and his team took charge, with new personnel and new priorities, more chaos was whipped into the preexisting chaos. The resulting decision paralysis should have been inescapable. And it likely would have been if Behring hadn't made clear exactly what needed to be done.
His top priority was to lift ALL out of its precarious, cashstrapped financial state. To accomplish this, he and his 35-yearold CFO, Duilio Calciolari, developed four rules to govern the company's investments:

  • Rule 1 : Money would be invested only in projects that would allow ALL to earn more revenue in the short term. 
  • Rule 2: The best solution to any problem was the one that would cost the least money up front--even if it ended up costing more in the long term, and even if it was a lower-quality solution. 
  • Rule 3: Options that would fix a problem quickly were preferred to slower options that would provide superior long-term fixes. 
  • Rule 4: Reusing or recycling existing materials was better than acquiring new materials.

The four rules were clear: ( 1 ) Unblock revenue. (2) Minimize up-front cash. (3) Faster is better than best. (4) Use what you've got. These rules, taken together, ensured that cash wouldn't be consumed unless it was being used as bait for more cash. Spend a little, make a little more.
This is what we mean by "scripting" the critical moves.
Situação inicial caótica, uma autêntica wicked mess e, no entanto, bastaram quatro regras para em 2 anos se passar de uma perda líquida de 80 milhões de reais em 1998, para um lucro de 24 milhões de reais em 2000.
Conseguem imaginar meia-dúzia de regras para rebentar as comportas que impedem a explosão da nossa capacidade de criar riqueza?

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