segunda-feira, outubro 11, 2010

Focalização, focalização, focalização

"It's Diapers.com's focus that makes it dangerous. The same focus allowed Zappos.com to dominate the shoe business on the Internet, a success that led to Amazon's $1 billion-plus purchase of the company in November 2009. "An intense focus on a category enables efficiencies that even Amazon would have trouble replicating," says Rohan. "You can optimize your business. I think specialization with scale is going to be the central theme for e-commerce for this decade."
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Specialization works for companies like Quidsi and Zappos because they build relationships with recurring customers, and because they can get their product out quickly."
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Trecho retirado de "What Amazon Fears Most: Diapers".
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Todos os dias os pequenos e focalizados põem os grandes mastodontes em guarda...

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