Por que a abordagem por processos é fundamental

"No one diet idea is free of flaws or drawbacks. The best diet for you is the one you will stick to.
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Your firm needs to debate the following questions if you really want to pursue this or any other strategic goal:

• Which “diet,” if integrated into the normal running of the firm, would actually get us to perform at the level required to achieve the benefits we seek?
• Which would we be prepared to adopt as a central part of our regular lifestyle?
• If we don’t like any of these diets, can we think of another that will have as much force as these, but that we could live with more easily?

If there is no specific diet that all your people can agree to follow, then you must conclude that you are not really willing or able to pursue that strategic goal.
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If all business improvement is like curing a fat smoker or helping an alcoholic recover, then what actually motivates people and organizations to change?
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We all know the main thing that works: a major crisis! (Moi ici: A velha burning platform... a grande criador do sentido de urgência)
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A major source of failure in implementing sensible business strategies is that we underestimate how much effort is truly required to bring about significant improvement. Individuals and organizations frequently fail to incorporate the new activities into their dayli lives. Strategic actions are viewed as special, separate events rather than regular business activities. In other words, there’s real life, and then there’s the diet. (Moi ici: As acções estratégicas, as iniciativas estratégicas, são projectos, são transientes, são eventos especiais. É fundamental incorporar, embeber, as mudanças trazidas pelas iniciativas naquilo que é permanente, naquilo que é a rotina, nos processos. Ou seja, a abordagem por processos.)
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Viewed that way, all improvement programs are doomed to failure. As my trainer has pointed out, you don’t really get the sustained benefits of exercise until it has become as routine and is as natural as brushing your teeth and taking a shower each day.
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Anything less than that will jeopardize any short-term gains you may obtain with bursts of activity. It’s about routines, not special events."

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BTW, sempre que os governos falam de austeridade e PECs é possível visualizar mudanças nos hábitos e nos comportamentos? Ou não são antes suspensões temporárias do regabofe, ou não são antes um "suster a respiração" por momentos até que se possa voltar a respirar em força.

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Eheheh... a densidade, o substrato de quem gere este país é tão superficial como a camada de húmus no deserto do Saara. Há um ano os líderes de Banco de Portugal queriam aumentar-se em 5%... lembram-se?

Trecho retirado de "Strategy and the Fat Smoker" de David Maister