terça-feira, abril 07, 2009

Honestidade e credibilidade

Acerca do comportamento dos gestores de topo durante este período de crise que atravessamos, Ram Charan escreve no seu livro "Leadership in the Era of Economic Uncertainty":
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You have to instill courage and optimism in others by putting reality on the table and addressing it decisively. You need to show a path forward that is credible and concrete and enroll other change agents who have the courage to make tough calls without sacrificing values. If you tell half-truths, sugarcoat bad news, or fail to understand the realities of the toxic environment, people won't trust you. Worse, they will miss the urgency."
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Pois ...
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"Nobody can be certain about the business environment and its direction. How can you tell people what you believe when you can't be confident that it is right? You can't fake it or bluff - anybody can test your ideas by googling. The only answer is intellectual honesty and humility. Your authority derives not from omniscience but from your ability to facilitate understanding and solutions. Level with people: tell them how you see the world, acknowledge the limits of your understanding, and ask them for their own views. Doing this may take courage, but together you can piece together better probabilities than any one person can."
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Pois ... o que é que os políticos da oposição e da situação nos vêm dizendo?
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O que se disse no ano passado quando se decidiu baixar o IVA? Quais as justificações que foram avançadas?

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