quarta-feira, maio 16, 2007

Liderança = energia + movimento

A propósito desta história de militares perdidos nos Alpes que descobrem uma saída, com o auxílio dum mapa dos Pirinéus.

Estes trechos retirados de "Leadership as the Enabler of Strategizing and Organizing" de Ian Colville e Anthony Murphy, publicado na revista "Long Range Planning" em 2006 (pp. 667-677):

"The moral of the story is that when you are lost, any old map will do. The story demonstrates very clearly that it is what people do when they are uncertain that is important, rather than what they plan. By analogy, strategic plans function a lot like maps in which the crucial factor is not the map (or strategy) but the fact that you have something which will get you started on a path to the future. Once people begin to act (enactment), they generate tangible outcomes (cues) in some context (social) and that helps them discover (retrospect) what is occurring (ongoing), what needs to be explained (plausibility) and what should be done next (identity enhancement)."

"The plan (or map) will not of itself actually tell them the route to take: the job of the leader in this situation is one of instilling some confidence in people to start them moving in some general direction, and to be sure that they look closely at cues created by their action, so that they learn where they are and where they want to be. When there is uncertainty or, more properly, equivocality in the environment, intelligent choices may be difficult; such situations put a premium on the robustness of the adaptive procedures rather than of the "map", the strategy or the organization."

Daí a importância da comunicação interna, e a importância da monitorização do desempenho.

"The connection between leadership and change is obvious. Leadership has no meaning in a steady-state environment. Only when we enter a new territory, when we don't know the way, do we need people to step forward and lead. So a leader, in essence, is someone who provides direction and supplies the motive power for change."

"When business environment are characterised by relative stability, it is possible to talk of strategy and organization in terms that do not recognize the power the individual leader can bring to the enterprise. As the business environment shifts to reflect rapid, constant and discontinuous change, leadership becomes the defining factor of organizational success."

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