"The German philosopher Hannah Arendt defined thinking as having a conversation with yourself. But for organizations to think, that conversation has to be with colleagues: testing, stretching, challenging observations, ideas, data, and interpretations. The richness of the ensuing dialogue requires information and great questions.
Information wants to be different. If everyone brings the same knowledge, then why have five people in the room when you could just have one? Unanimity is always a sign that participation isn’t wholehearted. Instead of seeking to confirm each other’s biases and beliefs, why not bring data, stories, experience that enrich and expand? Great thinking partners aren’t echo chambers—they bring well-stocked minds, new perspectives, and challenges. Ask yourself: What do I have to offer that no one else can bring? That’s what you are there for."
Trecho retirado de "Beyond Measure: The Big Impact of Small Changes" de Margaret Heffernan.