quinta-feira, junho 24, 2010

Os clientes não querem ouvir desculpas

"Hey You! It's Really About Me"
"I hear all the time how the big bad large businesses are taking out the small business owner. Frankly, some of them deserve to go if this is any indication of how they treat their best customers. It's time to wake up and realize that customers don't give a darn what kind of day you are having. It's really all about them and if it isn't, then perhaps you should reconsider if having a business is really for you."

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