Como nos comparamos com a concorrência?

"the market started to shrink after the Iron Curtain fell and national defense budgets were cut, whereas the volume market, which was more price-sensitive and less demanding with regard to performance, grew rapidly. Both market segments were still considered attractive, because new segments opened up outside the defense sector. Where should strategy development begin in such a situation? With the market or the company’s own competencies? It is often better to start with the question “What can we do?” or “What do we do better than our competitors?”"

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Retirei estas duas figuras do livro "Hidden Champions of the Twenty-First Century" de Hermann Simon.

"shows how the customers perceived the company’s performance attributes in relation to those of the strongest competitor. A position to the right of 100 signifies performance leadership, and to the left of 100 it means that a competitor is stronger."

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"shows the matrix of internal competencies for the company’s special market and the volume market, with competencies measured in relation to the strongest competitor."

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"Not surprisingly, it transpired that the company performed extremely well in the special market. By contrast, its position was weak in the volume market, where business had previously only been done opportunistically.
In all important competencies the competition was stronger. Manufacturing flexibility and financing were the only advantages, both of lesser importance."

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O que podemos fazer melhor que a concorrência? Quem são os clientes-alvo e o que esperam de nós?

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E por favor, não tentar misturar numa mesma unidade de negócio as duas realidades.