sexta-feira, junho 21, 2013

A eficácia é mais importante que a eficiência

A eficácia é mais importante que a eficiência:
"We tend to think of productivity as maximizing output or quantity.
It's time to rethink productivity. More output, produced faster may be great metrics for machines, but for homo sapiens, the most powerful metric is engagement. Engagement is about process, outcomes, and quality. Engagement values the methods and the results versus focusing completely on the output." 
Trechos retirados de "Machines Can't Flow: The Difference Between Mechanical and Human Productivity"

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