"Causal mapping is a simple and useful technique for addressing situations where thinking - as an individual or as a group - matters .
A causal map is a word-and-arrow diagram in which ideas and actions are causally linked with one another through the use of arrows. The arrows indicate how one idea or action leads to another. Causal mapping makes it possible to articulate a large number of ideas and their interconnections in such a way that people can know what to do in an area of concern, how to do it and why, because the arrows indicate the causes and consequences of an idea or action.
Causal mapping is therefore a technique for linking strategic thinking and acting, helping make sense of complex problems, and communicating to oneself and others what might be done about them."
Uma ferramenta espectacular! Ao começar a desenhar as relações de causa-efeito, activam-se sinapses sucessivas, que levam à descoberta de novas relações. O cenário gerado permite identificar ciclos, arquétipos (na linguagem de Peter Senge), que explicam porque continuamos a tropeçar nos mesmos problemas, apesar das nossas soluções "dérmicas" bem intencionadas.
Trecho retirado de "Visible Thinking - Unlocking causal mapping for practical business results", de John Bryson, Fran Ackermann, Colin Eden e Charles Finn.