quinta-feira, novembro 20, 2014

Acerca das mensagens

Este postal de Seth Godin, que vou copiar na íntegra, convida a uma reflexão:
"Your employees notice when you take action. And when you don't.
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When a storm hits your company, the instinct is to wait it out, to seek shelter, to work to set an agenda, not to let the outside world set it for you.
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And sometimes this works. But even if the storm passes, your employees remember. They remember the standard you've set and the way things are around here.
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Every time we give someone the employee of the month parking space for perfect compliance, or fire someone for creating a culture of disrespect, we send a message.
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Action or inaction are both forms of leadership and standard setting."
Continua.

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