Balanced Scorecard: De fazer crescer água na boca!

Montgomery, Kaplan & Norton, Porter, Christensen, Moss Kanter... tudo num único exemplar!!!

Citações

"It is widely believed that restructuring has boosted productivity by displacing low-skilled workers and creating jobs for the high skilled."Mas, e como isto é profundo:"In essence, creative destruction means that low productivity plants are displaced by high productivity plants." Por favor voltar a trás e reler esta última afirmação.
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"Lovaglia’s Law: The more important the outcome of a decision, the more people will resist using evidence to make it."
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"If an organisation is too stable it can ossify, but if it is too unstable it can disintegrate. Successful organisations work between these two conditions or states, in what Stacey called ‘the chaos zone’."
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"If the customer doesn't care about the price, then the retailer shouldn't care about the cost,"
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“It's not enough that we do our best; sometimes we have to do what's required”.
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"Das Leben, das uns gegeben ist, ist uns nicht als etwas Fertiges gegeben, sondern wir müssen es uns gestalten, und zwar jeder sein eigenes."
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"Eine Regierung, die nichts wert ist, kostet am meisten."
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"Forget trying to persuade them; light their pants on fire."
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"O futuro é o que importa. O futuro é a base do significado, é de onde vem o projecto que alguém tem para si próprio"
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"The single biggest problem in communication is the illusion that it has taken place."
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“It is not the strongest of the species that survives, nor the most intelligent; it is the one that is most adaptable to change.”
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"o Marketing só existe a partir do pensamento estratégico, caso contrário "não resulta""
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"It is difficult to get a man to understand something, when his salary depends upon his not understanding it"
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"Perder diversidade é como arrancar páginas de um livro. Quantas páginas poderemos arrancar até deixar de compreender o enredo?"
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The great enemy of the truth is very often not the lie – deliberate, contrived and dishonest – but the myth, persistent, persuasive, and unrealistic. Belief in myths allows the comfort of opinion without the discomfort of thought."

Sábado, Dezembro 29, 2007

De fazer crescer água na boca!

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