Ontem ao fazer a minha caminhada matinal ao longo do rio Tinto em Rio Tinto sublinhei:
“Colonel John R. Boyd said, “He who can handle the quickest rate of change survives,” in which “quick” does not refer to speed but the amount of time that elapses in transitioning the system from one state to another. Hence, when competitors experience similar challenges, fast transients should be conducted asymmetrically, so as to complete a transition from one state to the next in less time than anyone else. Also, Boyd favored abrupt, fast transients that come as a surprise. Consequently, the antidote to uncertainty is adaptability—not certainty.”
Trecho retirado de "The Root Cause: Rethink Your Approach to Solving Stubborn Enterprise-Wide Problems" de Hans Norden

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