Acerca da inovação

 O tempo não abunda, mas quando encontramos um livro de Gary Klein temos de o ler, ainda que não tenha a ver com a minha actividade profissional. 

Assim, há já algum tempo que ando a ler "Seeing What Others Don't", sobre como surgem as inovações na vida do dia a dia:.

Ontem, na minha caminhada matinal, entre as 7h00 e as 7h30, li uns trechos muito interessantes que podem ser aplicados à inovação nas empresas.

"So now I had distinguished two different paths to insight.

• They spring from different motivations—wanting to escape from a bad situation versus wanting to rethink conventional wisdom.
• They have different triggers—searching for a flawed assumption versus encountering an inconsistency.
• They rely on different activities—replacing the flawed assumption versus building on the weak assumption that leads to the inconsistency.

They also have some similarities. These insights are disruptive in that they don’t let us retain our comfortable beliefs. Instead, we have to modify the core beliefs that anchor our understanding. We abandon some beliefs/ anchors and revise others. The two paths also lead to the same kinds of outcomes. We change what we understand. In addition, we sometimes change our ideas about the actions we can take, the way we see situations, how we feel about things, and what we desire.

The diagram of a Triple Path Model of insight tries to capture these features. It is a Triple Path Model because the remaining strategies, connections, coincidences, and curiosities are combined in the third path, which is shown as the middle column.

The connection path is different from the desperation path or the contradiction path. We’re not attacking or building on weak anchors. When we make connections or notice coincidences or curiosities, we add a new anchor to our beliefs and then work out the implications. Usually, the new anchor comes from a new piece of information we receive."