tag:blogger.com,1999:blog-8455467.post6143835162814374365..comments2024-03-06T19:11:47.481+00:00Comments on Balanced Scorecard: É a experiência de uso na vida dos clientes, não as especificaçõesCCzhttp://www.blogger.com/profile/14653748657820727728noreply@blogger.comBlogger1125tag:blogger.com,1999:blog-8455467.post-23859886706501004852011-12-06T20:26:04.693+00:002011-12-06T20:26:04.693+00:00http://www.inc.com/geoffrey-james/why-your-product...http://www.inc.com/geoffrey-james/why-your-product-description-stinks.htmlCCzhttps://www.blogger.com/profile/14653748657820727728noreply@blogger.com