quarta-feira, novembro 20, 2019

Negócios do futuro

Há dias escrevi em "Tem um armazém?" sobre alguns negócios do futuro.

Entretanto, lembrei-me de um outro que já existe no país mais envelhecido do mundo, empresas que esvaziam as casas dos idosos falecidos sem família e promovem a economia circular dos seus bens.

Pois bem, ao ler "How e-commerce returns are killing the environment":
"In December, American consumers will return more than 1 million packages to e-commerce retailers each day. It’s a flood of unwanted stuff that’s expected to peak on Jan. 2, which UPS Inc. cheekily calls “National Returns Day.”
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For UPS and other shippers, that’s reason for plenty of post-holiday cheer. For everyone else, those tens of millions of packages are a real problem.
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The problem is that consumers are returning more and more every year. In 2018, Americans sent back 10% of their purchases, valued at $369 billion, according to data and software firm Appriss, up from 8% two years earlier.
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Younger shoppers in particular are more inclined to treat online purchases as rentals, or to buy clothing to try on, then return what doesn’t fit or look good. It’s a global trend: In Sweden, return rates are as high as 60% for some products.
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The logistical burden of these returns is so heavy it’s inspired an entire industry devoted to dealing with unwanted stuff. But the environmental toll may prove to be more significant.
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In 2017, Optoro Inc., a company that helps retailers manage their returns, estimated that only 10% of the merchandise it handles ends up back on the shelves. Some is sold to discounters and recyclers, or routed to charities."
Encontrei outro, empresas que recebem as devoluções e as recuperam para voltarem a poder ser vendidas pelo vendedor original.

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